Effects of Cancellation
If you cancel this contract, we will reimburse you all payments received from you, including the costs of delivery (except for the supplementary cost arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We make a deduction from the reimbursement for loss in value of any goods supplied if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than – (a) 15 days after the day we receive back from you any goods supplied, or (b) (if earlier) 15 days after the day you provide evidence that you have returned the goods, or (c) if there were no goods supplied, 15 days after the day on which we informed about your decision to cancel this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.
we will withhold reimbursement until we have received the goods back. You shall send back the goods or hand them over without undue delay and in any event not later than 15 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of days has expired.
You will have to bear the direct cost of returning the goods. If you suspect that your item is faulty, please call us on 9500454183 as you may be entitled to a repair or replacement. You will need to arrange to send the item back to us (at your expense) for testing before a decision is made. You are only liable for any diminished value of goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functionating of the goods.
Faulty Goods & Warranty Returns
Warranty goods are returned to base. If an item is considered a warranty it is returned to us for inspection, we retain to right to repair the goods if possible or return the goods to the manufacturer for further investigation. All genuine warranty cases will be dealt with swiftly and replacements send out at no extra cost.
Warranty covers the repair and cost of replacement parts only, we do not accept claims for compensation, traveling, or fitting costs. Gate Auto are agents for various manufacturers any additional claims must be made directly to the manufacturer.
Warranty issues must be brought to our attention by phone: (+91-9500454183), email: ([email protected]). We cannot accept requests made by sms/text message.